This recognition reflects what underwriters have always known intuitively. The most valuable risk insights are often buried in submission narratives, broker emails, and engineering reports. Traditional analytics focus on structured data, but miss the subtle language patterns that signal real loss potential.
Fluence brings those hidden insights to the surface, quickly and consistently.
Our approach is grounded in a simple reality: experienced underwriters often have a gut sense when something feels off in a submission. They notice certain phrases, tone shifts, or evidence gaps that correlate with claims down the line. The challenge has always been quantifying these instincts at portfolio scale.
We bridge that gap by identifying statistically significant loss indicators in written content within seconds. Using linguistic analysis tied to each insurer's own historical outcomes, we reveal which language patterns predict performance in their specific book of business.
This gives underwriters the detail they need to act earlier in the process, select better risks with confidence, and justify pricing decisions with hard evidence. In many cases, we help quantify what seasoned professionals already suspect but haven't been able to prove. Fluence turns decades of accumulated judgment into measurable, shareable intelligence.
The impact goes beyond individual decisions. Teams can now identify systemic blind spots, track emerging risk patterns across submissions, and build underwriting guidelines based on what actually predicts loss, not just what sounds risky.
A huge thank you to our early partners who helped shape this capability to fit real market needs. Your willingness to test new approaches and share honest feedback made this recognition possible. You know who you are.
Thanks as well to the judging panel for recognizing the potential of statistical linguistics in insurance, and congratulations to the other finalists. The innovation happening across our industry is remarkable.
Looking forward to celebrating with everyone in September!
